Refund Policy & Privacy Policy

  1. Refund Policy

We understand that circumstances may change, and we strive to be fair and transparent in our refund policy. Below are the terms for requesting a refund:

1.1 Full Refund:

  • Participants who cancel their registration at least 7 days before the scheduled course are eligible for a full refund of their payment.

1.2 No Refunds After the Deadline:

  • Once the cancellation deadline (7 days before the course) has passed, no refunds will be issued.

1.3 Exceptional Cases:

  • In cases of emergencies or exceptional circumstances, refunds may be granted at our discretion. Requests must be submitted in writing to [email protected].

1.4 Processing Time:

  • Approved refunds will be processed within 7-10 business days and credited back to the original payment method.

By registering for the course, you acknowledge and agree to this refund policy.

  1. Privacy Policy

Welcome to “The Creator and Us” website (hereinafter: “the Website”). Your privacy is important to us, and we are committed to protecting the personal information collected through the use of the Website. Please read this Privacy Policy carefully to understand how we collect, use, and share this information.

2.1 Information Collection

2.1.1 Information Provided by Users: When registering, contacting us, or using certain features on the Website, you may be asked to provide personal information such as your name, email address, phone number, etc.

2.1.2 Technical Information: We may collect technical data automatically, such as IP address, browser type, operating system, and access times.

2.1.3 Cookies: The Website uses cookies to enhance user experience, collect statistical data, and identify user preferences.

2.2 Use of Information

We may use the information collected for the following purposes:

  • 2.2.1 To provide and improve the services on the Website.
  • 2.2.2 To send updates, promotions, and additional information related to the Website, subject to your consent.
  • 2.2.3 To analyze and understand how the Website is used.
  • 2.2.4 To protect the security of the Website.

2.3 Information Sharing

We will not sell, rent, or share your personal information with third parties, except in the following cases:

  • 2.3.1 When required by law.
  • 2.3.2 To provide services through third parties working with us (e.g., hosting or data analysis services).
  • 2.3.3 If you have explicitly consented to the sharing of your information.
  • 2.3.4 No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2.4 Information Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

2.5 User Rights

Users of the Website have the right to:

  • 2.5.1 Access their personal information.
  • 2.5.2 Request correction or updating of incorrect information.
  • 2.5.3 Request deletion of personal information, subject to legal restrictions.
  • 2.5.4 Request to stop using the information for marketing purposes.

2.6 Disclaimer of Liability for Improper Use

The participant acknowledges that any use of the course materials, content, and Kabbalistic wisdom taught within the course is done at their sole responsibility. The organizers and instructors are not liable for any actions or behaviors taken by the participant as a result of using the course materials, including any actions that are irrational, harmful, or dangerous, either to themselves or to others. The participant agrees to use the content in a responsible and respectful manner, and in the event of any harmful actions or behaviors, the organizers will not be held liable for any resulting damages.

2.7 No Refunds on Donations

All donations made through this website are non-refundable. By making a donation, the donor acknowledges and agrees that no refunds will be issued under any circumstances. We appreciate your understanding and support.

2.8 Age Restriction for Learning and Participation

2.8.1 The use of the Website, registration for courses, or participation in educational content provided by us is restricted to users aged 18 and above unless explicit parental or legal guardian consent is provided.

2.8.2 We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected without parental consent, we will take immediate steps to delete it.

2.9 Use of Information for Research and Improvement

We may use anonymized or aggregated information for research, trend analysis, and service improvement. This information does not personally identify users.

2.10 Disclaimer Regarding Information Accuracy

The content of the Website, including educational materials and courses, is provided “as-is” without explicit or implied warranties regarding its accuracy, completeness, or effectiveness. Users assume full responsibility for how they utilize this information.

2.11 User Blocking and Access Removal

We reserve the right to restrict, block, or remove access to users who violate the terms of use or misuse our services in a way that harms the community, other users, or the system.

2.12 Account Termination and Data Deletion Requests

Users may request to close their accounts and delete their personal information by contacting our customer service. However, some data may be retained as required by law or for operational purposes.

  1. Terms and Conditions for Messaging (10DLC Compliance)

In compliance with 10DLC regulations, the following terms apply to SMS and messaging services provided by The Creator and Us:

3.1 Brand Name / Company Name:
The Creator and Us

3.2 Pricing Disclosure and Costs:
Message and data rates may apply.

3.3 Message Frequency:
You will receive up to 4 messages per month.

3.4 How to Opt-Out:
You may unsubscribe at any time by texting the word STOP. You may receive a subsequent message confirming your opt-out request.

3.5 Customer Support Email:
For help, you may send us an email at: [email protected]

3.6 Link to Privacy Policy:
https://thecreatorandus.com/privacy-policy/

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time. In the event of significant changes, a notice will be posted on the Website.

Contact Us

For questions or requests regarding this Privacy Policy, you can contact us at: [email protected]

Effective Date: Starting from January 1st, 2025.

© 2025 The Creator and Us. All rights reserved.

Refund Policy & Privacy Policy

  1. Refund Policy

We understand that circumstances may change, and we strive to be fair and transparent in our refund policy. Below are the terms for requesting a refund:

1.1 Full Refund:

  • Participants who cancel their registration at least 7 days before the scheduled course are eligible for a full refund of their payment.

1.2 No Refunds After the Deadline:

  • Once the cancellation deadline (7 days before the course) has passed, no refunds will be issued.

1.3 Exceptional Cases:

  • In cases of emergencies or exceptional circumstances, refunds may be granted at our discretion. Requests must be submitted in writing to [email protected].

1.4 Processing Time:

  • Approved refunds will be processed within 7-10 business days and credited back to the original payment method.

By registering for the course, you acknowledge and agree to this refund policy.

  1. Privacy Policy

Welcome to “The Creator and Us” website (hereinafter: “the Website”). Your privacy is important to us, and we are committed to protecting the personal information collected through the use of the Website. Please read this Privacy Policy carefully to understand how we collect, use, and share this information.

2.1 Information Collection

2.1.1 Information Provided by Users: When registering, contacting us, or using certain features on the Website, you may be asked to provide personal information such as your name, email address, phone number, etc.

2.1.2 Technical Information: We may collect technical data automatically, such as IP address, browser type, operating system, and access times.

2.1.3 Cookies: The Website uses cookies to enhance user experience, collect statistical data, and identify user preferences.

2.2 Use of Information

We may use the information collected for the following purposes:

  • 2.2.1 To provide and improve the services on the Website.
  • 2.2.2 To send updates, promotions, and additional information related to the Website, subject to your consent.
  • 2.2.3 To analyze and understand how the Website is used.
  • 2.2.4 To protect the security of the Website.

2.3 Information Sharing

We will not sell, rent, or share your personal information with third parties, except in the following cases:

  • 2.3.1 When required by law.
  • 2.3.2 To provide services through third parties working with us (e.g., hosting or data analysis services).
  • 2.3.3 If you have explicitly consented to the sharing of your information.
  • 2.3.4 No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2.4 Information Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

2.5 User Rights

Users of the Website have the right to:

  • 2.5.1 Access their personal information.
  • 2.5.2 Request correction or updating of incorrect information.
  • 2.5.3 Request deletion of personal information, subject to legal restrictions.
  • 2.5.4 Request to stop using the information for marketing purposes.

2.6 Disclaimer of Liability for Improper Use

The participant acknowledges that any use of the course materials, content, and Kabbalistic wisdom taught within the course is done at their sole responsibility. The organizers and instructors are not liable for any actions or behaviors taken by the participant as a result of using the course materials, including any actions that are irrational, harmful, or dangerous, either to themselves or to others. The participant agrees to use the content in a responsible and respectful manner, and in the event of any harmful actions or behaviors, the organizers will not be held liable for any resulting damages.

2.7 No Refunds on Donations

All donations made through this website are non-refundable. By making a donation, the donor acknowledges and agrees that no refunds will be issued under any circumstances. We appreciate your understanding and support.

2.8 Age Restriction for Learning and Participation

2.8.1 The use of the Website, registration for courses, or participation in educational content provided by us is restricted to users aged 18 and above unless explicit parental or legal guardian consent is provided.

2.8.2 We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected without parental consent, we will take immediate steps to delete it.

2.9 Use of Information for Research and Improvement

We may use anonymized or aggregated information for research, trend analysis, and service improvement. This information does not personally identify users.

2.10 Disclaimer Regarding Information Accuracy

The content of the Website, including educational materials and courses, is provided “as-is” without explicit or implied warranties regarding its accuracy, completeness, or effectiveness. Users assume full responsibility for how they utilize this information.

2.11 User Blocking and Access Removal

We reserve the right to restrict, block, or remove access to users who violate the terms of use or misuse our services in a way that harms the community, other users, or the system.

2.12 Account Termination and Data Deletion Requests

Users may request to close their accounts and delete their personal information by contacting our customer service. However, some data may be retained as required by law or for operational purposes.

  1. Terms and Conditions for Messaging (10DLC Compliance)

In compliance with 10DLC regulations, the following terms apply to SMS and messaging services provided by The Creator and Us:

3.1 Brand Name / Company Name:
The Creator and Us

3.2 Pricing Disclosure and Costs:
Message and data rates may apply.

3.3 Message Frequency:
You will receive up to 4 messages per month.

3.4 How to Opt-Out:
You may unsubscribe at any time by texting the word STOP. You may receive a subsequent message confirming your opt-out request.

3.5 Customer Support Email:
For help, you may send us an email at: [email protected]

3.6 Link to Privacy Policy:
https://thecreatorandus.com/privacy-policy/

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time. In the event of significant changes, a notice will be posted on the Website.

Contact Us

For questions or requests regarding this Privacy Policy, you can contact us at: [email protected]

Effective Date: Starting from January 1st, 2025.

© 2025 The Creator and Us. All rights reserved.